practical information

Check-in is available from 3:00 pm.
Check-out must be completed before 11:30 am.

Yes, the hotel is equipped with a lift serving floors up to the 4th floor.
Rooms located on the 5th floor are accessible by stairs only.
Only 4 rooms in the hotel are located on this level.

Yes, the reception at Hôtel Palais de l’Isle is open 24/7.
Our multilingual team is available at all times to welcome and assist you.

Yes, a concierge service is available to assist you throughout your stay (reservations, recommendations and local information).

Yes, the hotel provides a luggage storage service, allowing you to make the most of your arrival or departure.

Yes, breakfast is available via room service, in accordance with the hotel’s terms and conditions.

Payment for your stay can be made by credit card.
The hotel accepts Amex, Visa and Mastercard.

Yes, pets are welcome at the hotel at a rate of €11 per day per pet, subject to prior notice to the property.

Yes, children of all ages are welcome at the hotel.
We provide high chairs and a bottle warmer.
A baby cot can also be added to the room, subject to availability.

Cancellation, modification and prepayment conditions vary depending on the room type and the rate selected.
Please enter your stay dates to view the applicable conditions.

Yes, a tourist tax of €1.70 per night per person (not included in the room rate) is payable upon arrival at the hotel

The SIBRA public transport network makes it easy to travel by bus throughout Annecy and the entire Greater Annecy area, including the lakeside and surrounding towns.
For more information, please visit www.sibra.fr.

A free public night parking is offered to our guests from 7:00 pm to 8:00 am.

Hôtel Palais de l’Isle is located in a pedestrian area, accessible by car until 11:00 am.
After that time, we recommend parking your vehicle in a public car park and walking to the hotel.

We offer our guests free night parking between 7:00 pm and 8:00 am in the following underground public car parks:

• Hôtel de Ville Car Park
  1 Esplanade de l’Hôtel de Ville, 74000 Annecy
  Located 290 m away
• Bonlieu Préfecture Car Park
  Rue de la Préfecture, 74000 Annecy
  Located 650 m away
• Sainte-Claire Car Park
  10 rue de la Gare, 74000 Annecy
  Located 450 m away
• Château Car Park
  Chemin de la Tour la Reine, 74000 Annecy
  Located 300 m away

As these car parks are public, it is not possible to reserve a space in advance. Thank you for your understanding.

How can I get to the hotel from Annecy train station?
Hôtel Palais de l’Isle is located approximately 900 metres from Annecy train station, which is about a 10-minute walk.
An access map is available to help you find your way.
For more information, please visit our Contact page.

Yes, free Wi-Fi access is available throughout the hotel.